“Hi, I’m Cass! I’m a chatbot and am here to help you. Everything we talk about is completely private – are you ready to start chatting?”
Hello Cass was a project which sought to provide discreet access to localised, accurate information and support for people experiencing or affected by family and sexual violence via an SMS Chatbot.
After 4 years of operating as an independent not-for-profit, it was time for Hello Cass to say ‘Good bye’. We are incredibly proud of our efforts to send thousands of messages of reliable, accurate, discreet information for people affected by family and sexual violence. We will be publishing the research in the latter half of 2023.
1 in 4 Australian women experience some form of family or sexual violence in their lifetime, yet less than 15% of incidents of violence are reported. Hello Cass sought to make it easier for those experiencing or affected by family and sexual violence to ask questions about domestic violence, sexual assault, financial, emotional or psychological abuse – in way that felt just like texting a friend.
If you are looking for assistance, please contact 1800RESPECT for information on support in your area. If you’d like to get in touch with the team for more information, please send us an email.
Emma & HC x