If you’re worried about someone having access to your phone, remember to delete the message history of your chat with Hello Cass.
Another good idea is to save the number under a different name in your phone – or not at all, and just look it up when you need it.
We have worked with the telcos to do our best to ensure Hello Cass is as discreet as possible. Most phone bills are not itemised, however it is a good idea to regularly change the password to your online phone account, if you have one.
And remember, if you’re feeling unsafe at the moment, the best thing to do is to call 000. The operators will help you to get immediate assistance and keep you safe.