“Hi, I’m Cass! I’m a chatbot and I’m here to help you. Everything we talk about is completely private and won’t be shared. Are you ready to start chatting?”
Hello Cass is an SMS chatbot providing discreet access to localised, accurate information and support for people experiencing or affected by family and sexual violence. 1 in 4 Australian women experience some form of family or sexual violence in their lifetime, yet less than 15% of incidents of violence are reported. Hello Cass makes it easier for those experiencing or affected by family and sexual violence to ask questions about domestic violence, sexual assault, financial, emotional or psychological abuse – and it feels just like texting a friend.